Close

Sig Up To Get 10% Off At Checkout

0 Cart
Added to Cart
    You have items in your cart
    You have 1 item in your cart
    Total
    Check Out Continue Shopping

    F.A.Q.s

    Shipping & Orders

    How much does shipping cost? Shipping is 100% Free for all orders within the United States. No minimum purchase is required.

    How long will it take to receive my order?

    • Handling Time: 1–2 business days.

    • Transit Time: 3–6 business days.

    • Total Estimated Delivery: 4–8 business days.

    Do you ship outside the USA? Currently, we only ship to addresses within the United States to ensure the fastest delivery and reliable service.

    Payments & Security

    What payment methods do you accept? We exclusively accept PayPal. You can pay using your PayPal balance or any major credit/debit card linked to your PayPal account.

    Is my payment secure? Yes. Your payment is processed directly through PayPal’s secure servers. TheKitchenMart never sees or stores your credit card or bank details.

    Returns & Refunds

    What is your return policy? We offer a 60-day return window. If you are not satisfied with your purchase, you can return it within 60 days of delivery, provided it is in its original condition and packaging.

    How long does it take to get a refund? Once we receive and inspect your return, refunds are processed back to your PayPal account within 7 business days.

    Product Support

    How do I know what size water heater I need? As a general rule:

    • 1-2 People: 30–40 Gallons

    • 3-4 People: 40–50 Gallons

    • 5+ People: 50–80 Gallons For tankless models, please refer to the GPM (Gallons Per Minute) rating on the product page.

    Do you provide installation services? TheKitchenMart is a retailer of premium water heaters. We do not provide direct installation services. We recommend hiring a licensed local plumber to ensure your unit is installed according to local building codes and manufacturer specifications.

    Are your products energy efficient? Yes! We prioritize high-efficiency and Energy Star-rated models to help our customers save on utility bills while reducing their environmental footprint.

    Contact Information

    Still have questions? Our support team is happy to help!

    • Email: support@TheKitchenMart.shop

    • Phone: +1 803-670-4868

    • Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)